Selected Work

What I was hired to fix, and what changed

This work is under NDA, so there are no client names here and no deliverables to download. What I can give you is the part that actually transfers: the situation, the decision, and the outcome.

SuccessFactors curriculum structure showing compliance assignment rules

LMS Implementation

Legacy LMS to SAP SuccessFactors migration, global medical device manufacturer

Situation: A decade of training history sat in a legacy enterprise LMS serving 1,000–5,000 employees across 5–10 countries under FDA, HHS and ISO oversight. The records could not simply be abandoned.
What I did: Directed the full migration to SuccessFactors Learning, then two sequential implementations across distinct U.S. and global business groups — data migration, parallel operation, curriculum equivalency mapping and reporting continuity.
Result: Both business groups live with training-record integrity intact. Represented Training in subsequent FDA and ISO audits with zero findings related to training records or LMS data.

Legacy platform migration · SAP SuccessFactors Learning · Employee Central · FDA / ISO

LMS Implementation

Multi-region SuccessFactors Learning rollout, U.S. and Latin America

Situation: A client needed SuccessFactors Learning stood up across U.S. and Latin American operations, with requirements that did not match between regions and no budget for onsite consulting.
What I did: Led the implementation end to end and remotely — reconciling multi-region requirements, localizing configuration, running stakeholder alignment on a fixed communication cadence, and carrying it through SIT, UAT and go-live.
Result: Delivered on schedule with no onsite presence. Followed with post-go-live optimization recommendations covering learner adoption and administrative efficiency.

SAP SuccessFactors Learning · Multi-region configuration · Remote delivery

Localization

Ten-language localization program for global technical training

Situation: Technical and compliance training had to reach employees across 5–10 countries and every major language in those markets, without producing ten disconnected versions that drifted apart on every update.
What I did: Championed Articulate 360 adoption enterprise-wide and wrote the governance policies and course standards that defined eLearning quality across all programs — then built the localization architecture on top of that standard, covering 10 or more languages across the organization's major markets.
Result: One source course, ten maintainable locales, consistent quality across every region. All content meeting WCAG 2.1 AA and Section 508.

Articulate 360 · DeepL · WCAG 2.1 AA · Section 508

Governance & Audit

Audit-ready LMS governance framework

Situation: A regulated environment where an FDA or ISO auditor could ask for any employee's complete training history and expect it to reconcile — across 50+ programs and a team of 6–10 designers producing content continuously.
What I did: Established configuration standards, documentation practice and governance policy covering how courses are built, versioned, assigned and retired — the operational discipline that makes records defensible rather than merely present.
Result: Zero compliance findings related to training records or LMS data integrity across FDA and ISO audits. Reduced audit findings and increased LMS adoption across global business groups.

Governance frameworks · FDA / HHS / ISO · Configuration standards

Recognize your own situation in any of these?

Client work stays confidential, but the thinking behind it does not. Describe what you are facing and I will tell you how I would approach it.

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